Privacy Policy | Earnvoy

1. Who we are

Earnvoy Africa (“we”, “us”, “our”) operates the Earnvoy platform, providing community-based online learning programmes across Africa. Our principal place of business is Accra, Ghana. You can contact us at support@earnvoy.online.

2. Information we collect

When you enrol in a course or contact us, we may collect:

Your name and email address
Your phone number (for WhatsApp or Telegram group access)
Payment information — processed securely by our payment providers (MTN Mobile Money, Vodafone Cash, Paystack). We do not store card numbers.
Messages you send us via contact forms or email

3. How we use your information

We use your information to:

Process your enrolment and provide access to your learning group
Send you your group invite link and course-related communications
Respond to your support requests
Send occasional updates about new courses or promotions (you can opt out at any time)
Improve our platform and course offerings

4. Sharing your information

We do not sell your personal data. We share your information only with:

Your course instructor, who needs your name to manage the group
Payment processors (Paystack, MTN, Vodafone) to complete your transaction
Service providers who help us operate the platform (e.g. email delivery)
Law enforcement if required by Ghanaian or applicable law

5. Data retention

We retain your personal data for as long as your account is active or as needed to provide services. You may request deletion of your data at any time by emailing support@earnvoy.online.

6. Cookies

Our website uses minimal cookies necessary for the site to function. We do not use advertising or tracking cookies. No cookie consent banner is required for strictly necessary cookies under applicable Ghanaian law.

7. Your rights

You have the right to access, correct, or delete the personal data we hold about you. To exercise these rights, contact us at support@earnvoy.online.

8. Changes to this policy

We may update this policy from time to time. When we do, we will update the “last updated” date at the top of this page. Continued use of our platform after changes constitutes acceptance of the updated policy.

9. Contact

Questions about this policy? Email us at support@earnvoy.online or write to us at Earnvoy Africa, Accra, Ghana.